Effective Date: March 7, 2026

Caroline C Wilder ("Company," "we," "us," or "our") provides web design services and digital products for individuals and businesses seeking to elevate their online presence. These Terms of Use govern and apply to all persons who access or use ("User," "you," or "your") our services, consisting of the website carolinecwilder.com (the "Website"), including any software, features, content, functionality, or other services offered thereon, whether as a guest, visitor, or buyer (collectively, the "Services").

Please read these Terms of Use carefully before using any of our Services. By accessing or using the Website, you acknowledge that you have read, understand, and agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

You must be at least 18 years of age to use the Services. By purchasing any products or services, you represent and warrant that you are 18 years of age or older and can enter into legally binding agreements under applicable law.

1. Changes to These Terms
We may revise and update these Terms from time to time in our sole discretion. We will notify you of material changes by posting a prominent notice on our website at least 10 days prior to implementing the change. All changes are effective immediately when posted. Your continued use of the Services following the posting of revised Terms means that you accept and agree to the changes. We recommend that you review these Terms periodically.

2. Changes to the Services
We reserve the right to withdraw, amend, or modify the Services, and any content or materials we provide through the Services, in our sole discretion without notice. We may discontinue some or all of the Services at any time. We will not be liable if, for any reason, all or any part of the Services are unavailable at any time or for any period. We may update content on the Website from time to time, but such content may be out of date at any given time, and we are under no obligation to update it.

3. Digital Products & Template Purchases
Web design templates sold on this site are digital products delivered via Shopify. By making a purchase, you agree to the following:
All sales of digital products are final. Due to the nature of digital goods, we do not offer refunds once a product has been downloaded or accessed.
Templates are licensed for personal or commercial use by the purchaser only. You may not resell, redistribute, sublicense, or share the templates or their contents with any third party.
You may not use our templates to create a competing product or template shop.
We make no guarantees that templates will be compatible with all platforms, browsers, or third-party tools.
Unauthorized use, redistribution, or reproduction of our templates constitutes theft, and we reserve the right to pursue all available legal remedies.

4. Custom Web Design Services & Payments
For custom web design projects invoiced via Stripe, the following terms apply:

Payment Authorization
By agreeing to a project proposal or invoice, you authorize Caroline C Wilder to charge your payment method for all fees and charges due. You agree that we are authorized to share payment information with our third-party payment processors (including Stripe) as necessary to complete transactions.

Payment Plans
If you elect for a payment plan, you authorize Caroline C Wilder to charge your credit or debit card automatically according to the terms set forth in your invoice or proposal. You understand and agree that:
You are fully liable for all payments agreed upon at the time of purchase, regardless of whether you continue using the deliverables.
If a payment method on file is declined, you must provide an updated payment method promptly or your project may be paused.
We will make reasonable attempts to contact you via email before suspending work or escalating non-payment.
You are required to complete all remaining payments of your agreed payment plan.

Failed Payments
If a payment fails, we will attempt to retry your payment method up to four (4) times. If payment is still not received, we reserve the right to pause or terminate project work and pursue collection of all outstanding amounts owed. Caroline C Wilder is not responsible for overdraft fees or any other financial setbacks caused by your inability to pay on time.

Refunds — Custom Services
Due to the time and effort invested in custom web design projects, all deposits are non-refundable. Refunds on project payments beyond the deposit are evaluated on a case-by-case basis depending on the stage of the project. If you have questions, please contact us at hello@carolinecwilder.com.

5. No Refunds — Digital Products
Due to the nature of digital products, all sales of web design templates and other digital downloads are final and non-refundable. There are no exceptions. If you have questions prior to purchasing, please contact us at hello@carolinecwilder.com before completing your purchase.

6. Results Disclaimer
Our website, templates, and services are intended to support and enhance your online presence. However, individual results will vary. We make no guarantees of any kind regarding business outcomes, conversions, revenue, or any other specific result arising from the use of our Services, templates, or custom design work. Your results depend on many factors outside of our control, including your business model, marketing efforts, and industry.

7. Legal & Financial Disclaimer
The information provided on this website, including blog content, is for informational and educational purposes only and does not constitute business, financial, or legal advice. You should consult with a qualified attorney, accountant, or financial advisor who understands your particular situation before making business or financial decisions.

8. Intellectual Property — Our Content
All content on this website — including but not limited to text, graphics, images, blog posts, design templates, logos, code, and other files — is the proprietary intellectual property of Caroline C Wilder and is protected by applicable United States intellectual property laws ("Intellectual Property"). You may not use any such Intellectual Property without our express written authorization.
Caroline C Wilder grants you a single, non-exclusive, non-transferable, non-sublicensable license to use any templates or digital products you purchase solely as permitted by the terms of that product. You may not share, resell, assign, or transfer your access to any product or its contents to any third party.
Unauthorized use of our Intellectual Property constitutes theft, and we reserve the right to pursue all available legal remedies to the fullest extent of the law.

9. Your License to Us — Portfolio & Marketing Use
By engaging our services or purchasing our products, you grant Caroline C Wilder a non-exclusive, royalty-free, worldwide license to display your website, project, or any work we create for or with you in our portfolio, website, social media, and marketing materials for the purpose of showcasing our work.
We will handle your work with care and professionalism. If you wish to have your project removed from our portfolio or marketing materials, please contact us at hello@carolinecwilder.com and we will honor your request promptly. Note that if your project has already been incorporated into broader marketing campaigns, we may retain limited use of that content.

10. User Content & Conduct
If you submit any post, comment, or other content through our website or blog, you agree that you will not post, transmit, or otherwise make available any content that is harmful, threatening, defamatory, unlawful, abusive, harassing, obscene, vulgar, hateful, or otherwise objectionable. You further agree not to infringe any patent, trademark, trade secret, copyright, or other intellectual property or rights of any other person.
You agree to use this website and our products, programs, and services for lawful purposes only.

11. Testimonials
Our website may feature testimonials or examples from past clients. While these are honest portrayals of actual client experiences, they are not a guarantee that all clients will have the same, similar, or better results. Individual outcomes vary.

12. Third-Party Links & Services
This site may contain links to third-party websites or services (including Shopify and Stripe). We are not responsible for the content, availability, accuracy, or privacy practices of any third-party sites. Links are provided for informational purposes only and do not constitute an endorsement. We encourage you to review the terms and privacy policies of any third-party services before engaging with them.

13. Disclaimer of Warranties
This website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the site will be uninterrupted, error-free, or free of viruses or other harmful components.

14. Limitation of Liability
To the fullest extent permitted by law, Caroline C Wilder shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of (or inability to use) this website or any products or services purchased through it, including but not limited to loss of revenue, loss of clients, loss of data, or loss of goodwill, even if we have been advised of the possibility of such damages.

Caroline C Wilder's cumulative liability for any loss or damage to you arising out of or relating to these Terms or our Services shall not exceed the amount you paid to us for the specific product or service giving rise to the claim, or $100.00 (USD), whichever is greater.
By using our website or purchasing our products or services, you agree to this limitation of liability and release Caroline C Wilder from any and all related claims.

15. Indemnification
You agree to defend, hold harmless, and indemnify Caroline C Wilder and any affiliates, agents, or associated parties from any cause of action, lawsuits, or judgments — including attorney's fees and costs — arising from your use of our website, products, or services, or from any third-party claims arising from your actions in relation to our website. Should we be required to defend ourselves in any action directly or indirectly involving you, you agree to provide any documents, testimony, or evidence we deem useful, at no charge to us.

16. Termination
We reserve the right to terminate your access to our website and refuse service to anyone, in full or in part, at any time and for any reason, without prior notice.

17. Dispute Resolution
For any dispute arising from the use of these Terms or our Services, you agree to first contact us at hello@carolinecwilder.com and attempt to resolve the dispute informally. If we are unable to resolve the dispute informally, any disputes shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Texas, and you hereby consent to the personal jurisdiction of such courts.

18. No Class Actions
You and Caroline C Wilder agree that you may only bring disputes against us on your own behalf, and not on behalf of any other person, entity, or class of people. You agree not to participate in any class action, class arbitration, or consolidated dispute proceeding against us.

19. Limitation on Time to File Claims
Any cause of action or claim you may have arising out of or relating to these Terms of Use or our Services must be commenced within one (1) year after the cause of action accrues. After that period, such cause of action or claim is permanently barred.

20. Severability
If any provision of these Terms shall be found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and all remaining provisions shall remain in full force and effect.

21. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us at:

Caroline C Wilder
Email: hello@carolinecwilder.com

These Terms of Use are fully effective as of March 7, 2026.